Terms of Service

The PERAL Platform is provided by PERAL Platform, operating within the European Union legal framework.

Our platform provides online dispute resolution services including:

• Secure document submission and management
• AI-assisted case analysis using specialized multi-agent systems
• Facilitated communication between disputing parties
• Generation of settlement proposals for magistrate review

By using our platform, you agree to:

• Provide accurate and complete information
• Submit only legitimate disputes in good faith
• Maintain confidentiality of case information
• Comply with all applicable EU and national laws
• Not misuse the platform for any illegal purposes

The AI analysis provided through our platform is intended to assist, not replace, human judgment. All decisions are ultimately made by qualified magistrates. PERAL Platform does not guarantee specific outcomes.

While we strive for accuracy, we are not liable for actions taken based solely on AI-generated recommendations without professional legal review.

PERAL Platform shall not be liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the fees paid for the specific service in question.

We are not responsible for the content of documents submitted by users or the accuracy of information provided by third parties.

We reserve the right to terminate access to our platform for users who violate these terms or engage in prohibited activities. Users may terminate their account at any time by submitting a written request.

These terms are governed by the laws of the European Union and the applicable laws of the member state where the dispute is adjudicated. Any disputes shall be subject to the jurisdiction of the competent EU courts.